Shipping policy

Order Deadlines

All works are made to order.

Please allow:

North Island (non-rural)
10 working days

South Island (non-rural)
13 working days

Rural addresses
Add +3 working days

Delivery timeframes include production and standard courier.

Delivery dates are not guaranteed.

Timeframes may change.

 

Product Guarantee

Produced using premium materials and professional processes.

If your order arrives damaged or faulty, notify us within 5 days of delivery. A replacement will be arranged.

Made to order pieces cannot be returned for change of mind.

Variations in tone and finish may occur.